About ERConnect

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ERConnect is a directory of emergency relief service providers managed by the DropIN team at the Western Australian Council of Social Service. It contains real time search results of emergency relief services, with phone numbers, operating hours, and directions on the services available.

Users can search for food relief, financial counsellors, and emergency accommodation, among other services, and get a list of services that can provide assistance in the location that is convenient. ERConnect is a free directory for service providers, and people looking for assistance.

The continuous efforts of WACOSS and the DropIN team has led to ERConnect growing every year. Our aim is to provide a directory of emergency relief service providers in Western Australia that is the go-to for service providers and people seeking assistance. We want to connect people looking for assistance with a provider in their area in a seamless and easy way.

If you or your organisation provides services for emergency relief, please register and add your outlet to ERConnect.


We are continuously improving ERConnect, and welcome your suggestions and feedback via this link, or email dropin@wacoss.org.au. We would love your feedback.